Tikona — Tikona broadband services

Vikas Sivakumar

from Chennai, Tamil Nadu

Address:	Chennai, Tamil Nadu, 600040
Website:	www.tikona.in/for-home/broadband-plans/plans/tariff-plans

I raised request for Disconnection of Tikona internet connection in Month of september 2015 because of poor connection issue. I raised a request by using toll-free number also I emailed them to disconnect it.I got a reply by Tikona that they will wave of some amount from my bill. I paid the bill amount for months i used. Now since Month of september I called them to disconnect my internet connection and emailed [protected]@tikona.in to disconnect it. Since nothing steps are taken. One person contated me for the disconnection. But he dint came after that. I dont know what to do. I am really messed with the service tikona is providing. I dont want to pay for the months i didnt use. I

Was this information helpful?

No (0)

Yes (0)

Tikona Digital Networks customer support has been notified about the posted complaint.

Related Tikona Digital Networks reviews

View all 5785 Tikona Digital Networks Reviews

Comments

Tikona Digital Networks Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Vikas,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKOC3175 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care

Tikona Digital Networks Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Vikas,

This is a gentle reminder to follow-up on your concern listed on Oct 21, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKOC3175 in the subject line.

Regards,
Tikona Care

Tikona Digital Networks Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Vikas,

Gentle reminder # 2

We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care

Vikas Sivakumar

from Chennai, Tamil Nadu

hello tikona, I already sent my refernce number... Reference number is : [protected]
I am sending this number again to the mail id provided above . Don't send me the message for paying bill. I approached for disconnection in the month of september 2015. Now the month is january 2016. Till nothing is happen. Very worst.

Vikas Sivakumar

from Chennai, Tamil Nadu

I tried to send the tikona refernce number in the forum.tikona.in. But it said that the current reference id is inactive. But why you are sending me the message, I dont know. When a person called me from your service in october month I think, he said that it is computer generated message and asked me to dont bother that they will rectify soon. Still I am receiving the message. Please Kindly look through it.