Tikona — Tikona broadband services

Address:Thane, Maharashtra, 401107
Website:www.tikona.in

My ID was [protected]

I had submitted my request for stoppage of services and paid all my bills. They said that someone will come to remove it. Then I got a call stating that removing is not required, let it be but you wont get bill.

Then after 2 month I got a bill of 169 Rs. This month I got 269.

How can you be so ruthless and irritating?
I am not using any of your services so why the hell you want to charge me?

This is insane!

You are a never-ending vicious circle of money making.

For God's sake, please disconnect my service.
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Tikona Digital Networks customer support has been notified about the posted complaint.
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Comments

Dear Pratyaksh,

Greetings from Tikona.

Please be assured that your concern listed Mar 11, 2016 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Mr. Khanna,

Greetings from Tikona.

With regards to your concern, we would like to inform you that we have addressed your service disconnection request and on the basis of your request we have stopped charging you rentals for the service. You will be charged up to your disconnection request date or billing cycle date or last usage date whichever is later. If you wish you may still use the services anytime in future, you will be charged 5 Paisa / MB (excluding tax) with speed up to 4Mbps.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in


Regards,
Tikona Care

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