[Resolved]  Tikona — tikona cheated not given service

Address:400615

My tikona id is[protected]. I took this connection on 7th june 2019 by paying rs.2238 from dharmedra [protected]. Not a single day ur net connection has beed used by us coz all d time internnet was not working.. After instalation mr dharmedra never shown his face or attended my call. I called customer care & registered my complaint regarding inactive internet connection. Several times i got contact numbers o[censored]r engineers but not a single time any one visited or answered my call. Once i got answer from ur engineer that he is unable to attend call coz he was under training.. After this tikona itself declared that complaint had been resolved & net is working with any knowledge to d customer.. Now i am fed up with threatening calls i am getting from ur collection people regarding renewal. I haven't opened any charity to donate my hard earned money to tikona. Please discontinue my services immediately & refund my initial amount which i paid to tikona. You can check how much internet i have utilise in d time of 3 months.. I want my refund & no more calls for renewation from tikona. If tikona is not capable to solve my query i will sue u legally for sure..
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Nov 8, 2019
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Oct 06, 2019
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona.

We are sorry for the inconvenience caused. We request you to share your complain on forum.tikona.in. We assure a quick resolution.

Regards,
Tikona Care.
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