[Resolved] Tikona — Tikona connection Close status | |||||
I have closed my tikona connection(Customer ID - [protected]) in October 2015 and paid all the due amount that time. Still I was getting the bill charge by tikona, so called customer care in January 2016 and requested them close this immediately. But no one take that seriously and now collection department is calling me and giving me threats for legal notice. I want to inform you that i have all the bills and which i paid as well as mail of connection closer request. Was this information helpful? | |||||
May 6, 2017 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support Mar 31, 2017 Tikona Digital Networks Customer Care's response Dear Mr. Navahal, Greetings from Tikona. With regards to your concern, please note that your account termination request is in progress and disconnection team will get back to you on the same. Post termination the devices will be recovered from your premises and Full & Final Settlement mail will be sent to you on your registered email id. For any further issues/queries, please contact us on our Customercare number[protected]. Regards, Tikona Care. | |||||
 2 Comments | |||||
Comments
Dear Anguraj,
Yes, I have all the doc and email from the tikona where i had requested for disconnection. Today, got email from them saying that your connection is terminated because of the non payment of the due amount. The funny part is that I had requested them for disconnection.
I am planning the legal action against them surely.
Pankaj Navahal
Yes, I have all the doc and email from the tikona where i had requested for disconnection. Today, got email from them saying that your connection is terminated because of the non payment of the due amount. The funny part is that I had requested them for disconnection.
I am planning the legal action against them surely.
Pankaj Navahal
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
If you are having proper record against your request for cancellation and Bill paid means just make a legal Notice against them to resolve the matter as soon as possible. I[censored] had all proof as described above means they will get treatment.
ANGURAJ