| Address: | Corporate Office Address: Tikona Infinet Private Limited, 3A, 3rd Floor, ‘Corpora’, LBS Marg, Bhandup (W), Mumbai 400 078. CIN: U74899MH1975PTC265837 |
I have been using Tikona Services since a long time with User id : [protected].
Since a year i have been facing a lot of issues and have registered complaints several times but still there has been no improvement in services given by Tikona . In december, I had almost a call of an hour with their teams for account deactivation, but they assured good services . They used to charge me very high with Rs.1239 for 30Mbps till date and now they suddenly offered the same pan for Rs.345 . Since then I have made several reuests for account deactivation and in february they had assured me to deactivate my connection by 20th of march but it did not happen . I have also dropped the mail on 5th of March requesting account deactivation at 7.22 pm following i got a reply for technical assistance . On 6th March I again replied for account deactivation but did not get a proper response. As of now my due amount was only Rs.345.57 which i paid on 28th of March . On the same day 28th March 2022, I received a call from Tikona Saying the final settlement amount is Rs.142 and we would send you a mail where i recieve a mail of Rs.1412.46 and today get a message of Rs.1066.89 overdue . Everyday fake bills are generated and sent to me. I requst an immediate action and account deactivation.
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I have tried uploading the complaint on forum but there’s some problem and a image is attached for your reference . Also tried sending you message to your WhatsApp chat option but no replies . You have my customer I’d and all details so kindly disconnect my account through this portal .