[Resolved]  Tikona — Tikona customer care Threatening vai calls....

Address:Thane, Maharashtra

Dear sir, I took a tikona broadband internet postpaid connection in virar.The sales executive promissed me that you will get 2mbps speed as per your plan. From the first day the connection problem started and when it got connected it just gave me a speed of 300 kbps.I informed the sales executive about this matter and told him to disconnect the connection he did the same and took the modem and other hardware from my house. Now am getting bills and phone calls from tikona to pay bills for which i have not used their services.Please look into this matter and do the needful.
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Aug 14, 2020
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
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Dear Sumeet,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKJA0603 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care
Dear Sumeet,

This is a gentle reminder to follow-up on your concern listed on Jan 8, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKJA0603 in the subject line.

Regards,
Tikona Care
Dear Sumeet,

Gentle reminder # 2

We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care

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