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Tikona Digital Networks

Tikona — Tikona fooling around with internet services saying its 4g

Address:Varanasi, Uttar Pradesh, 221007
Website:login.tikona.in / 1.254.254.254

DEAR SIR, i saw advertise of tikona 4g n applied for a connection on 4th nov 2015 at the time of installation i had several phone calls for installation i got a connection with user id [protected] and is registerd on my name Mr. Mohd.ASIF KHAN with plan of 750 on which i will get 4mbps speed thats what tikona promised BUT from d day of installation i never got that speed keep the speed aside the page which tikona set for login 1.254.254.254/ whenever i want to login the page it never really worked. i called the tikona customer care several times n hav to repeat the issue evrytime to each of d callers and they will juss say i hav lodge a complaint regarding ur speed issue they technician will visit n will resolve the problem but it never happened and m still facing the problem. ITS A FRAUD COMPANY AND I WANT U SIR TO TAKE AN IMMEDIATE ACTION AGAINST THESE TIKONA FRAUDERS JUSS fooling around with d advertisment that tikona provides 4G but the thing is it doesn hav even 1 mbps speed . sir its an HUMBLE REQUEST TO U KINDLY SEE ON D ABOVE MATTERS AND DO D NEEDFUL HELP.
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Tikona Digital Networks customer support has been notified about the posted complaint.
Nov 23, 2015
Updated by Asif khan2500 Still the issue is not shorted out I got a call from service care from Mumbai he asked me about my issue I don't want to reply over n over d issue to all d callers so I directly said I want a disconnection I don't want to use such bad speed net he jus listen n automatically phones disconnects and after that I never got call now m gonna do FIR on tikona for fraudgiri case
Dec 01, 2015
Updated by Asif khan2500 Dear sir i thought complainig here would resolve my issues but it seems its worthless i never got cal no one came to solve my issues.
my id no. [protected] registered on mohd. asif khan has several issues of speed, login page not opening no respond to call even i got installation on 4th nov. 2015 and paid 1710 on that day but sir again i got mail from tikona that my bill generated on 26th nov. has due amount of 616
i m very much fed with tikona i got installation as they said thta giving 1710 will include their router and 1 month data plan which is of 750 but again they regenrated it on 26th nov how can this happen if i got insatllation on 4th nov i should get bill on 4th dec 2015 as per their plan.
sir plz reslove my issues on i should lodge an FIR against tikona coz i hav discussed with one of my lawyer he said that lodge an FIR against tikona.
should i do that or i will get needful help from consumer forum.
plzz sir reply with postive answer.
thanking you
Complaint comments 
4 Comments

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Comments

Dear Asif,

Greetings from Tikona.

Please be assured that your concern listed Nov 22, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Reply
I don't want ur greetings tikona even u know how much fraudgiri u all are doing and till now my issue is not shorted down so now I am gonna do FIR against tikona.
Reply
Still the issue is not shorted out I got a call from service care from Mumbai he asked me about my issue I don't want to reply over n over d issue to all d callers so I directly said I want a disconnection I don't want to use such bad speed net he jus listen n automatically phones disconnects and after that I never got call now m gonna do FIR on tikona for fraudgiri case
Reply
Dear Mr. Khan,

Greetings from Tikona.

With regards to your concern, we are working towards a resolution. We will revert to you shortly.

Also, we request you to refer the link below for ways to optimize the speed:

http://www.slideshare.net/TikonaIndia/3-ways-to-optimised-speed-by-tikona-digita...⇄

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care
Reply

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