[Resolved] Tikona — tikona fraud and customer harassment

abhinav khunte

from Bilaspur, Chhattisgarh

Address:

Raipur, Chhattisgarh

I got my tikona connection disconnected (With all dues cleared) way back on summer this year and i have my disconnection number with me.
But today i got a call from someone claiming to be advocate virender sharma (Contact number he provided-[protected] & [protected]) threatening me (On behalf of company) of legal action for 'non-payment' of outstanding bill of rs 1499. He said that if i want to avoid legal troubles i should pay the amount within 1 pm today (29/11/2017). I am well aware of this tactic used by the company to threaten and harrass customers, coercing them to pay the money. But as the connection was in my name and i didn't want to take any risk, i obeyed him. He is not answering my calls when i tried to contact him further.
The company has stooped too low for extracting money from customers. This is purely mental harrassment.
The company owes me a big time for the restraint i have shown so far in my words and actions.
I want my money back which i was manipulated to pay today and i also want a guarantee that company will never bother me again.
My user id:[protected]
I can provide the proof of payment and disconnection number on demand.

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Jan 20, 2018

Complaint marked as Resolved

Thank you, that is nice of you.

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

Nov 30, 2017

Tikona Digital Networks Customer Care's response Dear Mr. Khunte,

Greeting from Tikona,

We have checked and found your account has been terminated as per your request.

We have escalated the case to our concerned team to calculate full and final settlement amount, post confirmation received we will update you accordingly.

Regards,
Tikona Care.

Dec 20, 2017

Updated by abhinav khunte You have not only lost 1 customer but several potential customers. I have warned all my friends and relatives about this fraud company. And the very next day my friend was tricked in a similar manner. You guys will rot in hell and all my ill-wishes are with you. May you suffer total humiliation and loss for your heinous sins. I would trash that 'lawyer' of yours if I ever find him.

Jan 01, 2018

Updated by abhinav khunte Oh hell. It is marked resolved by mistake. Moderators please help me.

Verified Support

Jan 06, 2018

Tikona Digital Networks Customer Care's response Dear Mr. Khunte,

Greeting from Tikona,

Your account is terminated as per your request and also device is recovered from you premises.

Refund of Rs. 1, 499.67/- will be delivered at your premises within 20 to 25 working days through cheque.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care.