Address: | Mumbai City, Maharashtra, 400078 | Website: | Tikona |
Hi .
My tikona id [protected].
Tikona agents are making fraud call and taking their bill saying their self police and taking the money more then bill.They are having all the details they can come home and can do anything.
I was using tikona for more than one most of the time it was not working we did lots of complaint but same issue we faced. At last I decided not to pay the bill .I didn't pay the bill for 2-3 months approx 2032 was the bill amount.I have got call from tikona service but I said send me the details how much data I have used will pay for that only but they told they can not send the mail.
Now on 30/09/2017 at about 12.10 pm I got a call from [protected] he said his name is Rajveer Singh Shekhawat from Delhi police on duty officer and he said for, my name the police warrant has been generated so if I want to close the case I have to pay the bill immediately with 2000 rupees extra amount which will get refund after 3 days .He was having all my details tikona id, my mobile number, bill amount, Addresss etc...I have paid the amount (2030 /-bill amt +2000/-) 4039/-.I have waited for refund amount till 4 /10/2017 And I have not got any refund.I have called to same number [protected] on 5/10/2017 and just asked are you from Delhi police he said no (his words...madam kisse baat karni Hai kidhar laga liya phone ye koi Delhi police ka number nhi).
Then I called Tikona customer care and spoke with seniors in tikona and told all the fraud story .they said I will get the confirmation mail from tikona and confirmation call..I have got nothing.
Company like Tikona is using fraud way to collecting their bill that to saying their self police..any body can Get scare. ..why don't you guys using legal way to get the bills.
I want tikona to return my amount 2000 which I have paid extra other wise I will go to legal way police complaint .
I wanted to request to Mumbai police please take action against such fraud they saying their self police and taking the money from customers Was this information helpful? |
Greetings from Tikona.
Kindly note, the technical issue reported by you has been successfully resolved.
Currently you are able to access uninterrupted services and no issue is observed in the backend.
For any further issues/queries, you can contact us on 1-860-3000-3434 or you can reach us at forum.tikona.in
Regards,
Tikona Care