[Resolved]  Tikona — Tikona harassing customers while disconnection

Address:

Pune, Maharashtra, 411027

I am looking to disconnect Tikona internet connection as I am moving out of country next week. I had called Tikona on 3rd April 2017 and explained my situation to their customer care executives. None of them confirmed by request. They keep on asking the reason and provide alternate offers like transfer of connection to somebody else or conversion of my account into prepaid. I have also dropped email to [protected]@tikona.in on 6th April from my registered email id, still I have not received any confirmation on disconnection. I am getting lot of calls from Tikona. Every time they ask me reason and try to convince me for transferring my connection to any of my friend but they are not confirming my disconnection. I am now fedup of explaining same thing again and again. I have sent another email today. I have removed internet wire from my home on 6th April but I am sure they will keep on sending me bills in future months.This is a scam.

Looking for immediate help in this matter. Consumer id - [protected]