[Resolved]  Tikona — Tikona - Harassment (Termination request not being acted upon & unnecessary notice being sent )

Address:

Bangalore, Karnataka

Id - [protected] Name - Abhishek Somani I used to have Tikona connection and want to get it terminated. I have submitted the request for termination on 8 July 2015. It has been more than a month and there is still no action taken. Every time I get the response that your request ins in progress. They keep creating bills. Its the worst customer service I have seen so far. Every time I ask them to let me talk to their senior executives they cut the call or tell me they are only one who I can speak to. I have been sending mails continuously calling continuously but still no action has been taken. I have seen similar complaints where they don't disconnect and then charge the customers later with huge bills. They keep calling me making my life difficult for the bill which I shouldn't even receive. The guy took the hardware from my place and now i have got a legal mail for non-payment of bills. please note if you are under the impression that you can harass consumers like this, it wont happen. and let me also tell you that i put in this complaint cause i knew that you guys do such things of not terminating the connection and then asking for money unnecessarily. look into this urgently and dont expect any payments of kind.