Respected sir/madam,
I Nikhil Jadhav took Tikona broadband connection in 2020. Due to bad service & Internet connectivity, i informed for disconnection of services via calls and mails to Tikona in Apr 2021. Firstly they didn't take my disconnection request and after so many harassment from Tikona they discontinue my account after 2 months. I informed them to discontinue services many times. They mailed me to pay amount of 1200 Rs which they didn't mentioned for what they are overcharging me. They harassed me too much. I have all proofs of bill payment for which i used then why should i pay overcharged amount. I got false commitment from Tikona & they inform me to pay the Rs. 961 Charges & they will activate my account again. After payment they turn their word & my account is not remove from the suspension. In the disconnection mail I clearly mentioned all the details. Now i am receiving threatening calls from tikona to pay illegitimate amount of Rs. 1200. Their recovering team is threatening me to impact on my cibil socre & credit score to not get any loan amount from Bank and using really bad language on calls. I such case of illegitimate amount why should i pay? I have all proofs with me. Really hoping positive response from your side to resolve my issue.
Tikona user id BAN –[protected] & Service ID – [protected]
Disconnection request - 21 May 2021
Tikona Customer care & legal team is Harassed me mentally. Was this information helpful? |
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