Tikona — Tikona internet

Address:Ghaziabad, Uttar Pradesh, 201010
Website:fake calls and threatening call from tikona

Dear concerned person, I had been using your service earlier. But due to your pathetic service, I had to disconnect your service. Despite of making a call regarding to terminate my service, you guys never did it. You guys calls up for the follow-up and force us to give the connection to someone. Why should I? When I am not myself satisfied with your services, Why should I offer it to someone else. Again and again you called, but despite of keeping it clear that I didn't want your service you guys never discontinue the service. My mails are not replied to .the Id from which you guys send us the mail, you cant be replied to on the same id. Is it what you call customer service??Seems like its a one way communication with you guys. I have always paid the 3 months payment in advance(prepaid connection). Then how can you guys raise a bill of 1600/- whereas i have not used your service after my request for discontinuing the service. and now this cheap trick. an advocate calling us threatening us for the case for the payment, Its hard to reach you guys. Is it what you called service? Are you guys in business or cheating??? Sorry to say but you guys are the worst cheater i have ever seen. change the way you treat people or you will be out of the market very soon. Kindly look into the matter, hope at least this time you guys will do the needful, though i still have a doubt .. My user ID is [protected].
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Tikona Digital Networks customer support has been notified about the posted complaint.
Complaint comments 

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Dear Pradeep,

Greetings from Tikona.

Please be assured that your concern listed Jan 15, 2016 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Mr. Kumar,

Greetings from Tikona.

With regards to your concern, we confirm that your Tikona service has been terminated.

We would also like to inform you that full & final calculation of your account is in process. We will update you accordingly.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

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