[Resolved]  Tikona — Tikona is frustrating me

Address:Chennai, Tamil Nadu

my customer no is [protected]

1 my Internet connection was not working for more than a month
2 after raising many complaints they have not responded me
3.after posting it in consumer complaints( multiple times ) they responded and confirmed that they were unable to serve me as they have only one access point in my area .the existing access point is unable to supply the signal as there was a new building raised .
4.they suggested me to go for disconnection
5.but after 1 month also the people has not come to my home to collect the modem
6.i need the resolution asap .Otherwise i will go to TRAI and human rights
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Aug 7, 2021
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Ameer,

Greetings from Tikona.

Please be assured that your concern listed July 18, 2014 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Mr. Ameerjohn,

Greetings from Tikona.

With regards to our conversation on July 23, 2014, we confirm that your Tikona service has been terminated and the devices have been recovered from your premises.

Post full and final calculation, we confirm that there are no dues pending on your account and no refund is applicable.

Also, we confirm that the bill reminders have already been stopped.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

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