[Resolved] Tikona — Tikona is harassing me for connection number [protected]

[email protected]

Address:	122001
Website:	Tikona Digital Networks

Hi,

I had several times asked Tikona through email to disconnect my connection as the speed was very poor and Tikona was unable to resolve the issue. Finally the disconnected the account after I refused to pay bills and now they are harassing me over calls and messages that they would file legal case against me. I do not understand why I should pay the bill when the connection does not work properly and when I had already several times written them to disconnect my connection.

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Dec 17, 2016

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

Nov 10, 2016

Tikona Digital Networks Customer Care's response Dear Mr. Chouhan,
Greeting from Tikona,

We have checked and found your account has been terminated as per your request.

We have escalated the case to our concerned team to calculate full and final settlement amount, post confirmation received we will update you accordingly.

Regards,
Tikona Care

Verified Support

Nov 14, 2016

Tikona Digital Networks Customer Care's response Dear Mr. Chouhan,

Greetings from Tikona,

We have checked and found your account is terminated as per your request.

As full and final is concluded, we request you to make payment of Rs. 1, 541.73/- at the earliest.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care