I have written to tikona several times regarding my greivance and never attended. Hence i finally wrote to them to deactivate my connection. As they never responded since many months and go on continuing billing. Finally i have denied to pay the bill as i was not liable since my request for deactivation was ignored inspite of several reminders. Now i am getting continues calls from various numbers and claing they are all advocates and threatening me to file leagal suit agaist me. I told them to proceed with legal action, then they started to abuse me. The amount of claim is merely rs. 2500/- i sent a regd letter to tikonas regd office and intimating them tha, for a matter of rs. 2500 i dont have wish to waste my valuable time to fight and told them to send thier representative to collect money with proper id and onsight receiot. But no reply yet receivec and they keep in calling continuesely and abusng. This is what a organisation suppose ti do? Do they have any ethics?
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Nov 5, 2017
Complaint marked as Resolved
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Sep 30, 2017
Tikona Digital Networks Customer Care's response Dear Subscriber,
Greetings from Tikona.
We have noted your post. In order to assist you further, we would require your registered contact number or Tikona Service ID.
Request you to provide the required details at the earliest to look into your concern and provide prompt resolution.
Regards,
Tikona Care.
Verified Support
Oct 02, 2017
Tikona Digital Networks Customer Care's response Dear Subscriber,
Greetings from Tikona.
We have not received your information; hence we consider this case closed from our end.
We now request you to share your detail on our official Tikona Forum - forum.tikona.in
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