[Resolved]  Tikona — Tikona - Mental harassment

Address:

Chennai, Tamil Nadu

I was holding a tikona connection with user ID: [protected] I have been getting calls from some lawyer Pankaj Rajput from Tikona[protected] threatening me that a case had been filed in the Delhi court. They say it is for the so called pending bill of Rs 1200 something and that they had filed a case against me. I have been receiving calls persistently from someone threatening me about the case. This is extremely annoying. I am extremely fed up with these threatening calls every now and then. This is to bring to your notice that i raised a request for disconnection in month of Nov 2013 by talking to your customer care dept and confirmed that there were no dues. I was presented with a bill in month of Dec for due of 1225 . Which I had not used. I had raised a complaint to tikona regarding the same and asked them to provide id. They said it will be sent to your cellphone which I did not received. Also, I did not receive the compensation/refund promised by your executives, a dozen times, for low/poor internet experience. You can even check the log of the maximum speed I have received during my tenure with tikona. Every month bill is increasing and when I try to call tikona care, the call is not taken and the IVRS system says I will get a call in next 48 hours which I never got. There is no pending bills that I am due for. I have also returned the POE adapter to tikona. So please stop harassing the customers by such lawyers or recovery agents. There is much discrepancy in Customer service from Tikona's part. Please resolve this immediately