[Resolved] Tikona — tikona- Modem not collected | |||
Dear sir / Madam, Tikona ID : [protected]. On 21/06/2014, i got mail from tikona stating that service has been terminated, final settlement amount is Rs. 0, and I have tried my best to return the modem. There is no local address of tikona where the modem can be returned by hand and the executives fail to come and collect it. I tried to contact the executive numbers which are mentioned in the mail, but they never responded. Now on 3rd September, I got a call from a lawyer, informing me that Tikona is filing a case against me for non payment of Rs.1500. I would like to clarify that all the service bills have been paid and the Rs.1500 is only the fine for not returning the modem.I would like to request tikona to collect the modem from my place. Modem is in working condition only and am ready to surrender at any time. Kindly resolve this case as soon as possible. Regards, Karthic Kumar Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. | |||
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+91 22 6119 1700 [Non Technical Queries]
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed Sept 5, 2014 has been noted and our team is working on addressing the same.
Regards,
Tikona Care