[Resolved] Tikona — tikona not closing my connection of customer id [protected]

Palak Nanwani

from Ratlam, Madhya Pradesh

Address:

Indore, Madhya Pradesh, 452016

I have requested for closure of connection thrice on mail and further three times over call but still they have not closed my connection. They also said i'll get a call asking for confirmation of closure but the same has not been received. I have a record of all the mail's i've sent. I've paid up to 6th jan 2018 and do not owe them any amount. Kindly take necessary action.

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Jan 29, 2018

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

Dec 28, 2017

Tikona Digital Networks Customer Care's response Dear Subscriber,

Greetings from Tikona.

With regards to your concern, please note that your account termination request is in progress and disconnection team will get back to you on the same.

Post termination the devices will be recovered from your premises and Full & Final Settlement mail will be sent to you on your registered email id.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care.