Tikona — Tikona not disconnecting my account

Address:

Bangalore, Karnataka

Hello, The internet speed was very slow as a result, cancellation mail for the cancellation of my connection was sent to them. After talking in phone they suggested not to pay the bill until the final settlement has occurred . It has been 2 months since the cancellation request. I am constantly mailing and calling the Customer Service, none for which there is a positive reply. The only reply i obtain through phone is Technician will come to the house within 2 days. They are sending bill even though they are not cancelling the account and even though there is no usage. User ID: [protected]