Tikona — Tikona not disconnecting my connection and sending fake bills | |||
Customer ID [protected] After facing a lot of technical issues and mental harassment I registered a disconnection request on 28 sept 2015.I have cleared all my billing amount upto date and now tikona is sending me fake bills even I paid them for that which I didn't use. They haven't took their rooftop device from my house even after approx two months. Totally harassing. Regards, Vikas [protected] Was this information helpful? | |||
|
Tikona Digital Networks customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
Dear Mr. Baghel,
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated.
We would also like to inform you that your CPE recovery and full & final calculation of your account is in process. We will update you accordingly.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated.
We would also like to inform you that your CPE recovery and full & final calculation of your account is in process. We will update you accordingly.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Dear Tikona Care,
I requested you to disconnect my connection on 25 sept 2015 and I stopped using your services even before 25th of sept and you send me a fake bill in November and again in December. You are thinking that customers are fool. You are harassing each and every customer whether it is current or previous. I have no dues even I paid you which I did not use.
Regards,
Vikas Baghel
I requested you to disconnect my connection on 25 sept 2015 and I stopped using your services even before 25th of sept and you send me a fake bill in November and again in December. You are thinking that customers are fool. You are harassing each and every customer whether it is current or previous. I have no dues even I paid you which I did not use.
Regards,
Vikas Baghel
Above date is not 25 sept it is 28th sept 2015.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
68%
Complaints
5783
Pending
994
Resolved
3611
+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed Nov 19, 2015 has been noted and our team is working on addressing the same.
Regards,
Tikona Care