[Resolved]  Tikona — Tikona not offering waiver amount for their technical issues

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Bangalore, Karnataka

Hi Team, I have taken tikona 2 mb/s plan but for the time period of 27 June to 15 July i was not getting proper connection and bandwidth. After talking to customer it was found that there was some issue at tikona tower for which i have to call your customer care to get my resolved. After talking everyday till July 15 to the bunch of tikona and customer care finally somehow issue got resolved by the grace of god. So, after that i raised request for waver for the almost 19 day during which i did not had connection and for which these money leechers have given only Rs 16 waver. So, i request you to please revisit this as i am not satisfied with this waver. I alo complained CC for this and they told that they will discuss about this for which they arranged one call but they did not called back. I fear if these type of service you guys are providing to customer then it will become very difficult to continue with tikona connection. I hope to hear soon from you guys on this. Please find below details . Thanks Regards, Suresh User ID - [protected].