[Resolved]  Tikona — tikona not providing support for installation as well as committed

Hi,

This is darshan mistri, i have register new connection at 01st oct 2019 with tikona and sales team (Mr. Vijay pawar) committed, installation will be done on 02nd oct-2019 morning before 10:30 am. But no once came at time and when ever i was called to installation engineer way of talking is very bad and not answer mannerly. Later they have committed for new time for installation as giving excuse for high work load and system outage, but at that time also no one came for installation.

At night mr. Vijay pawar told me next day (03rd oct 2019) early morning at sharp 8 am installation engineer will be at my home for installation and connection active. But again i was waiting only and no one came.

Now i am calling mr. Vijay pawar but some his contact number not reachable and when its ringing, he is not answering.

Below persons i have communicated but not get installation done on time, so i am very curious about support as only installation process they are going provide as committed how support will be there.

Mr vijay pawar - [protected] (He is just giving commitment not fulfilling it)
Mr. Sushil - [protected]
Mr. Satish - [protected] (He is not speaking with customer politely and mannerly)

Regards,
Darshan mistri