[Resolved]  Tikona — Tikona not willing to Terminate my Connection

This is with reference to my Tikona id [protected], where I clearly mentioned I will be terminating my Tikona service on permanent basis by sending mail on 7th Dec 2021. Also intimated on the same mail to collect wires etc and process with the closure. But as nobody turned up to do the same. After that they are sending mail that we tried contacting you but failed to get response. But I would say Tikona is falsely giving allegations on Customer for not picking up phone. Rather I would say that every time I picked up phone calls from Tikona but very cleverly they never speak up and after 20 secs they disconnect the phone and send mail saying we tried contacting you. I didn't understand why Tikona is not replying to my emails. Like this they are cheating customers by sending false billing amount.