[Resolved]  Tikona — Tikona payment refund for failed transaction

Address:Mumbai City, Maharashtra

I did a payment for tikona on 17-03-17 via tikona quick pay, which got failed, however my money deducted from my bank account and I didn't get refund from tikona till now.

I called customer care support but didn't get solution from them.

My user Id is : [protected]
My transaction ID is :[protected]

Please refund my amount and give me detailed transaction information.

Thanks,
Chintan Visani
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Mar 21, 2017
Complaint marked as Resolved 
My issue has been resolved on next customer call.
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Mar 21, 2017
Tikona Digital Networks Customer Care's response
Dear Mr. Vasani,

Greetings from Tikona.

We have checked and found that your account has been terminated as per your request.

Post devices recovered from your premises, full and final settlement amount will be concluded.

Regards,
Tikona Care.
Verified Support
Apr 26, 2017
Tikona Digital Networks Customer Care's response
Dear Mr. Visani,

Greetings from Tikona,

We have checked and found your account has been terminated as per you request.

As Full & Final Settlement has been concluded no dues are pending for your account.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care.
Complaint comments 

Comments

Hi,

Please see the message below.

You have initiated Online payment of Rs.1555 towards your Tikona account, Transaction ID: [protected]. Please keep it for future reference.

I have initiated a transaction with Tikona wifi. A guy came to my place and told the network coverage is not good so he cant install Tikona brodband for me hence my money will be refunded. I did the transaction on 7feb and was told i will get a refund within 7-8days. I didnt get my refund yet. I tried contacting customer care a lot. Please refund.

Many thanks
Alina
Hi

I recieved a check more than one month after the issue date. And now the check validity is over. Can i get new issued check please

Alina

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