Tikona — Tikona sending fake bills without closing connection .

Website:www.tikona.in

I was using tikona connection user ID [protected] . Last time I used tikona was on[protected]:13:00.0 . I made many request to deactivate tikona connection via mail . but they didnt deactivated and Still I am getting bills and call from fake advocates to pay the bills of months that I dint used. Finally I made a payment of RS 3700 ( for a monthly plan of 750 rs )to stop getting calls . Again after payment I got a message like your account is activated . I wanted to deactivate my account but tikona activated it again I will be getting bills for the next months . I tried calling their customer care many times but the call is not getting connected .
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Dear Vinu,

Greetings from Tikona.

Please be assured that your concern listed Jan 10, 2016 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Mr. Narayanan,

Greetings from Tikona.

With regards to your concern, we confirm that your Tikona service has been terminated.

Post full and final calculation, we confirm that there are no dues pending on your account.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care
Dear tikona,

I have informed tikona to disconnect my connection with user ID [protected] on[protected] . After that I got a bill for 3700 plus How you are explaining this magical bill that got generated ?
Dear Tikona,
user ID [protected]
In tikona system I seen than lat time I have used tikona was on[protected]:13:00 .My monthly plan was for rs 750, But finally I end up in paying a fake bill of rs 3700 . I got threatened by third party they told I will be prosecuted and hanged if I didn't pay the bill . I Really got afraid and payed the fake bill . I demand a refund of the fake bill . I ready to be get hanged now .

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