[Resolved] Tikona — Tikona sending false bills, threatening and harassing consumers | |||||
Hi, I am writing this mail in deep grief and feeling cheated by Tikona, Even after getting the connection disconnected several months ago, even after paying the remaining dues, even after surrendering the CPE kit, Tikona is sending me the bills for CPE. I surrendered the CPE kit to Tikona executive on 22Jan2016. (attached receipt) Still, i am getting messages related to bill for disconnection charges. Your executives are threatening me on phone for paying the bills. What kind of behavior is this ? Kindly look into this matter and resolve this issue as soon as possible. If i don't get a resolution, i will file a cheating and threatening case against Tikona and will move to Consumer court for this behavior. Regards, Jagvinder Consumer ID - [protected] Mob No. [protected] Was this information helpful? | |||||
Dec 8, 2016 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support Nov 03, 2016 Tikona Digital Networks Customer Care's response Dear Mr. Yadav, Greeting from Tikona, We have checked and found your account has been terminated as per your request. We have escalated the case to our concerned team to calculate full and final settlement amount, post confirmation received we will update you accordingly. Regards, Tikona Care Verified Support Nov 07, 2016 Tikona Digital Networks Customer Care's response Dear Mr. Yadav, Greetings from Tikona. We have checked and found your account has been terminated as per you request. As Full & Final Settlement has been concluded no dues are pending for your account. For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in Regards, Tikona Care | |||||
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+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
[protected]@tikona.in
By govt rules, every tele organisation need to have this.
Then register complaint again them online with department of telecommunication
Http://pgportal.gov.in
User your mobile recorder to record calls and keep them handy as evidence.