[Resolved] Tikona — Tikona service is not discoonected even after several requests / complaints for UID: [protected] | |||
For the Tikona UID:[protected], the request for disconnection was placed on 28th Feb 2014 and till date no action is taken and it is already past 15 days as per their policy. Almost daily I have called for the disconnection status and they would after FAQ's tell "sorry sir we will disconnect by today / 24hrs). Today I have received a call from Tikona regarding bill payment, and it seems like they have not registered my request / complaint regarding disconnection (as told by the person). I have recorded all the conversions / email and thinking of putting a consumer case / complaint against Tikona for their unprofessional behaviour, bad ethics and harassing behaviour with customer. Was this information helpful? | |||
Aug 9, 2021 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Mr. Raghunandan,
Greetings from Tikona.
With regards to your concern, we confirm that your disconnection request is in process.
Post termination the devices will be recovered from your premises and the Full & Final calculation amount will be calculated.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.inRegards
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, we confirm that your disconnection request is in process.
Post termination the devices will be recovered from your premises and the Full & Final calculation amount will be calculated.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.inRegards
Regards,
Tikona Care
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+91 22 6119 1700 [Non Technical Queries]
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed Mar 21, 2015 has been noted and our team is working on addressing the same.
Regards,
Tikona Care