[Resolved]  Tikona — Tikona threatening calls from tikona from this mobile no -[protected]

Address:Howrah, West Bengal, 711101
Website:tikona.in

My user id is: [protected]. Got a call from Tikona at 11-05-17 to register case against me asking me to pay around Rs. 3000/- or they will register a case against me and threatening me that I will get arrested if not paid the bill.

I disconnected Tikona for more than 4 months and for there poor Broadband services. After that they asked me to pay 1572/-. When the executives called me I asked them to send a person to collect the 1572/- and disconnect connection permanently. But no one from the company came so I couldn't pay the amount.

Now they are asking me to pay Rs. 1500/- as a penalty for not paying bill to the company which might just be refundable as per the company. When i searched about the details of the number [protected] it was from Rajasthan as the person saying the number is from Delhi high court.
This person from Tikona is threatening me to pay there desired amount or which is double of the billing amount. I shall present the details of the number i got my call from and a brief recording of the conversation.

Today i got a call from the no:[protected] and they said we are going to register a case against you, if your not going to pay the bill amount of 3272/- within 10 mins in delhi high court. This is a ridiculous thing from tikona. Asking to pay the amount for unused thing.

I wish to disconnect tikona internet connection with immediate effect and don't want any further bill generated and any calls form you guys. Want the details of the proper bill amount to be paid.
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Jun 13, 2017
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
May 12, 2017
Tikona Digital Networks Customer Care's response
Dear Mr. Saha,

Greetings from Tikona.

We have checked and found that your account has been terminated as per your request.

Post devices recovered from your premises, full and final settlement amount will be concluded.

Regards,
Tikona Care.
Verified Support
May 13, 2017
Tikona Digital Networks Customer Care's response
Dear Mr. Saha,

Greetings from Tikona.

We have checked and found that your account has been terminated as per your request.

Post devices recovered from your premises, full and final settlement amount will be concluded.

Regards,
Tikona Care.
Verified Support
May 13, 2017
Tikona Digital Networks Customer Care's response
Dear Mr. Saha,

Greetings from Tikona,

We have checked and found your account is terminated as per your request.

As full and final is concluded, we request you to make payment of Rs.1, 572.21/- at the earliest.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care.
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