[Resolved]  Tikona — Tikona tikona harassment calls from tikona

Address:382330

Hi,
I have subscribed 3 months tikona xaqd2048k (customer id-[protected],
Billing account number (ban):[protected] making advanced payment of plan. soon after making the advance payment my internet connection was frequently disconnected and speed becomes very slow. after that i decided not to use the plan for the next quarter but they are sending me bills for next quarter about 2365.00 and every month they are increasing bill by 100 rs.

Today i received call from one of the person (she said me she is from legal department) and she will file case against me and she calls from different number [protected], [protected].[protected], [protected] and repeatly asking for the payment.

Kindly ask me what is my fault and send me my full account statement with usage bill. and please dont fine 100 rs every month it is very disgusting service from you.

Kindly solve the issue..

Yours customer
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Oct 17, 2016
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Sep 15, 2016
Tikona Digital Networks Customer Care's response
Dear Mr. Patel,

Greetings from Tikona.

We have tried calling on your registered mobile number, however, there was no response from your side.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care
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