[Resolved] Tikona — Tikona Tikona sending false bills, threatening and harassing consumers

rakesh13nov

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560087
Website:	www.tikona.in

Hi
Several times i have sent mail and communicated also.
User ID [protected]
I have requested for cancellation of tikona service, which is also communicated to me it is done.
After 7'Oct 2016, i have never used any internet connection and also i had already paid all the outstanding amount.

Several time i have requested to Tikona Executive, to collect their box from my roof, but they are not taking it back, all the wires are removed and kept at one corner.

But still i am getting false bill and as messages and mail.

I can not really understand why you people are doing this. Even though connection is already stopped and never used, you guy are sending false bills and keeps on increasing bill amount.

If i don't get a resolution, i will move to Consumer court for this behavior.

Thanks,
Rakesh K
Mob: [protected]

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Dec 15, 2016

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

Nov 05, 2016

Tikona Digital Networks Customer Care's response Dear Mr. Kumar,

Greetings from Tikona.

We would like to inform you that we have addressed your service disconnection request and on the basis of your request we have stopped charging you rentals for the service. If you wish you may still use the services anytime in future, you will be charged 5 Paisa / MB (excluding tax) with speed up to 4Mbps.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care