Tikona — Tikona unnecessary charges internet bill

Address:

Bangalore, Karnataka, 560048

Hi

I want to bring notice to you one of the frustrating thing happening to me daily with tikona customer care.

They are unneccessarily charging me the amount.

I am using tikona internet connection from the last 3 years and using it in good manner.

I have shifted my house from Jakkasandra to Hoodi on September 17th 2015 also the shifting charges was paid an amount of 250/- Rupees to the tikona engineer who came to our home for shifting the internet connectivity without any bill receipt. We have asked the tikona engineer to provide bill receipt but not provided. They added the shifting charges extra in my every month bill and adding additional amount of 100 rupees with the bill, Also the tikona billing people are frequently calling me and disturbing me over phone asking amount of 1589/ 800/ 700 and due amount to pay without any solid proof. Even explaining them several times this issue and to the executive who visited my home that it have already paid to tikona engineer and not to add this bill to every month. They still continuing calling me over phone and sending SMS in my phone..
They are unccessarily charging the bill and contacting me for billing purpose.

Please take appropriate action against this people

Regards
Anumod
Contact no:[protected].