Tikona — Tikona User ID [protected] not working from day one of installation

Address:

Greenfield , Faridabad, 121010

I am lossing my daily business due to bad services and very bad customer support from Tikona. From day one of Tikona broadband installation at my office no internet is working. Daily I request a complaint by mobile app, email, and customer care.
But no one is taking action, even service engineer and sales persons are not picking my phone. No one is helping me. So if tikona can't provide service pls disconnect my connection and refund my money