[Resolved]  Tikona — tikona wibro disconnection

Address:411033

Hi,

I raised request to disconnect tikona several times on tikona customer care number and still my connection is not terminated. I stopped using all the service of tikona since 18th may 2019.

I called tikona customer care and service engineers 100 times from 10th may 2019 to till date, but still my connection is not disconnected yet and all the requests are closed by tikona executives and support guys without any acknowledgement.

I am being frustrated and stressed out due to improper service from tikona and is really feeling unnecessary harassment. Kindly disconnect tikona connection and collect all your devices as we cannot continue with tikona broadband. Also refund our money.
User id : [protected]

Kindly look into matter asap and permanently close connection.

Regards,
Chetan
Was this information helpful?
No (0)
Yes (0)
Jul 7, 2019
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
May 30, 2019
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona.

We are sorry for the inconvenience caused. We request you to share your complain on forum.tikona.in. We assure a quick resolution.

Regards,
Tikona Care.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tikona Digital Networks
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    5782
    Pending
    994
    Resolved
    3611
    Tikona Digital Networks Phone
    +91 22 6119 1700 [Non Technical Queries]
    +91 22 4062 9629 [Tech Support]
    Tikona Digital Networks Address
    'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
    View all Tikona Digital Networks contact information