[Resolved]  Tikona — Tikona Wireless Connections - Disconnect

Address:Bangalore, Karnataka

HI, I have asked to disconnect the connection dating on Feb as i was moving out of the town, i had sent an email and told my change of number, and with the change of the number called multiple times, nobody bothered to reply or do any thing at least. Now they threaten to take action legally - even though i have paid my bills properly on time, my only mistake is that i have asked the final bill with details, and customer care team act if they are not connected to this issue, and the customer care gave me a number to call to pick their device (which is of no use for me) - and they are not able to find my house (Flipkart and other courier services are able to find my address) - what an great excuse I just wonder - if this is the way they treat customer, then how will tell or get another connection from this Tikona Overall - this service just is pathetic.. Never going to go back to this pathetic network, Complaint num - 1-[protected] Customer ID : [protected]
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Aug 7, 2021
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
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Dear Pramod,

Greetings from Tikona.

Please be assured that your concern listed May 08, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Mr. Rao,

Greetings from Tikona.

With regards to your concern, we confirm that your disconnection request is in process.

Post termination the devices will be recovered from your premises and the Full & Final calculation amount will be calculated.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards
Tikona care

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