[Resolved] Tikona — Tikona "Worst Service & Customer Support I've ever seen" | |||
Hi, This is my USER ID : [protected], Since 3 month has been passed away I'm complaining again & again but still I'm facing same internet issue & the customer support of Tikona is like hell. They are doing jobs, they only generate complain number but there is no any response on that complaint number, I've complaint 3 times in this month but there is no any response on that. I've always paid on time but never get satisfied service from Tiknow. Worst Service Worst Costumer Support Worst Connection I've Paid for nothing I would never recommend anyone for Tikona ever. Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
Dear Tikona Care,
You are assuring me since 3rd January 2015 & today is 3rd Feb 2015, still I'm facing same problem...what about my previous month paid amount, will you adjust that amount in this month?????
Also I've get new bill what do I do with this new bill?????
Whenever I talked to your technical support they assured me every time that today our engineer will visit your house but the day never comes when your engineer visit.
How long I expect to fix my issue???
Thanks
You are assuring me since 3rd January 2015 & today is 3rd Feb 2015, still I'm facing same problem...what about my previous month paid amount, will you adjust that amount in this month?????
Also I've get new bill what do I do with this new bill?????
Whenever I talked to your technical support they assured me every time that today our engineer will visit your house but the day never comes when your engineer visit.
How long I expect to fix my issue???
Thanks
Dear Tikona Care,
Here is your 1 month reimbursement only Rs. 67.00/ rather Ii've paid Rs. 786.52/ Big LOL :) :)
"Dear Customer,
As per your request we have provided waiver of Rs. 67.00/- + service tax on your account. You may check the same by logging to your account on https://selfcare.tikona.in.
The adjustments will also reflect in your upcoming bills for future reference.
In case you have any query please feel free to contact us on toll free number[protected] or you can also write to us on [protected]@tikona.in.
Regards,
Customer Care
Tikona Digital Networks"
What the [censored] is this I've paid 786.52 there is no use of Internet full month & you have only return 67 Rs.
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Here is your 1 month reimbursement only Rs. 67.00/ rather Ii've paid Rs. 786.52/ Big LOL :) :)
"Dear Customer,
As per your request we have provided waiver of Rs. 67.00/- + service tax on your account. You may check the same by logging to your account on https://selfcare.tikona.in.
The adjustments will also reflect in your upcoming bills for future reference.
In case you have any query please feel free to contact us on toll free number[protected] or you can also write to us on [protected]@tikona.in.
Regards,
Customer Care
Tikona Digital Networks"
What the [censored] is this I've paid 786.52 there is no use of Internet full month & you have only return 67 Rs.
Dear Mr. Khan,
Greetings from Tikona.
We have noted your feedback and will share the same with our respective team.
With regards to your concern, we are working towards a resolution. We will revert to you shortly.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
We have noted your feedback and will share the same with our respective team.
With regards to your concern, we are working towards a resolution. We will revert to you shortly.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
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+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed Feb 2, 2015 has been noted and our team is working on addressing the same.
Regards,
Tikona Care