Tikona — Tikona's Harassment on an good customer

Address:

Bangalore, Karnataka

Need help here, I am a Tikona Customer for over a year and recently in the month of September 2014 I requested for a cancellation of the account. Since then I moved to a different city and I am not using the services. I also cleared the outstanding bill at that point of time and ensured that the slate is clean. I called up the customer care and also emailed to cancel the account for which the Tikona team suggested I put the account on hold and then look for someone to buy the same. I put the account on suspension and then in the month of Jan, the account got released. I called up Tikona to cancel and they said that it will be done in 48 hours and finally in the month of June, 2015 I got the cancellation confirmation. In the meanwhile I am told that I have to pay some amount for which I inquired about the usage which was Zero MB and also was generated after I requested the cancellation. I was today contacted by someone from the consumer court and requested me to pay or else face the court in Mumbai