Tikona — Unable to contact Tikona for service termination

This is a request to disconnect my Tikona broadband service. I am putting this request since I am moving, and I can’t continue to pursue this connection. But I am unable to contact Tikona or send any email to them as they are blocking all my emails and also there is no way to communicate over the phone with any of their executives.

User ID[protected]
My current plan details: PRIME_ULQ_C5 (Currently from 15-May-21 to 14-Aug-21)

Also, as per my quarterly prepaid plan I have already done the payment in advance till 15 August 2021. So I should be getting some refund too.

I have also provided acknowledgement mail from Tikona team stating that there are no dues.
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