Tikona — Unable to provide dedicated services and yet not disconnected upon repeated requests. | |||
User ID - [protected] Hi, 8th April 2015, the date I requested Tikona team to disconnect my services and rectify the Bills generated. Till date no disconnection has happened. Got calls demanding one more chance. Have Mailed them so many times with the speedtest screenshots but I am unable to understand their functionality. According to their engineer, the signal strength is very poor at my end. My Monthly Tariff is for a 4Mbps Broadband Services, plz check the speed I get. Unnecessarily Bills are getting generation with wrong values and above all I can see the late payment fee added. Tikona ---- DONT BILL ME FOR THE SERVICE THAT YOU HAVE NOT PROVIDED. That's it! Was this information helpful? | |||
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Tikona Digital Networks customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Mr. Sinha,
Greetings from Tikona.
With regards to your concern, we confirm that your disconnection request is in process.
Post termination the devices will be recovered from your premises and the Full & Final calculation amount will be calculated.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards
Tikona care
Greetings from Tikona.
With regards to your concern, we confirm that your disconnection request is in process.
Post termination the devices will be recovered from your premises and the Full & Final calculation amount will be calculated.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards
Tikona care
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed Jul 10, 2015 has been noted and our team is working on addressing the same.
Regards,
Tikona Care