[Resolved] Tikona — Unauthorised Billing | |||||
User Name : Ranganadh Ramisetty Tikona User ID [protected] Registered mail: [removed] Registered mobile: [removed] My plan is 300 Rupees Plan. 5GB at 2mbps post unlimited at 512kbps I got connection in 26July2016 paid 1390 for 3 months, I faced problem during September 22nd and November 10th I gave many complaints to Tikona. I almost fed up with Tikona because of these stupid networks India is like this. Later from November 10th to November 20th connection is working but not stable After that again same problem not able to login even to Tikona login page because of low signal at CPE/modem. I raised many complaints and requests to close the connection over phone, Tikona forced me to continue the connection, tikona is not even interested to close connection I didn't used the connection after November 20 but they are sending outstanding messages and calls so I fed up and sent disconnection request over mail by friends suggestion in January. Tikona finally come up saying that I raised disconnection request on January. Tikona generated bill for December and January. I asked them many times why to pay for December and January without using services finally I shifted home and then I asked them to shift the connection atleast. Network is not feasible in new area. So finally they raised disconnection processes. I fed up with Tikona. Horrible Network in the world. Fraud company. I attached a screenshot of my monthly bill amounts. I didn't even able to understand monthly bills generated also. My plan is 300 but if you see the screenshot attached 1000 ... 445, 600, -220 what all these ??? Was this information helpful? | |||||
Mar 24, 2017 Complaint marked as Resolved NOT RESOLVED. I didn't got the claimed amount of unauthorised billing. And I got some fake call from +918404985314 number. And forced me to do fraudulent transaction and asked my OTP. But I didn't gave to them. TIKONA IS A FRAUD COMPANY. Ban this Company. Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support Feb 21, 2017 Tikona Digital Networks Customer Care's response Dear Subscriber, Greetings from Tikona. We have checked and found that your account has been terminated as per your request. Post devices recovered from your premises, full and final settlement amount will be concluded. Regards, Tikona Care Verified Support Mar 24, 2017 Tikona Digital Networks Customer Care's response Dear Subscriber, Greetings from Tikona, We have checked and found your account has been terminated as per you request. As Full & Final Settlement has been concluded no dues are pending for your account. For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in Regards, Tikona Care. | |||||
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I'm getting some fake calls from [protected] and they asking my bank details after posting complaint here. Please remove my phone number.
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