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Tikona Digital Networks

[Resolved]  Tikona — unethical behaviour of company

Address:Indore, Madhya Pradesh
Website:www.tikona.in

It has been facing the intermittent connectivity issue and router installation problem and cable problem, the issue is happening almost every day, and i have raised complaint almost daily. But tikona didn't bother to resolve the issue, every time i call again to explain the problem to the new person, never any engineer visit happened and no action was taken against the resolution of my complaints. No service center can attend our calls.

Sonal rohit
Id - [protected]
Indore
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Nov 5, 2017
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Oct 03, 2017
Tikona Digital Networks Customer Care's response Dear Subscriber,

Greetings from Tikona.

We would like to inform you that resolution of your technical complaint is in process and once the issue gets resolved will update you accordingly.

Regards,
Tikona Care.
Verified Support
Oct 05, 2017
Tikona Digital Networks Customer Care's response Dear Subscriber,

Greetings from Tikona.

Kindly note, the technical issue reported by you has been successfully resolved.

Currently you are able to access uninterrupted services and no issue is observed in the backend.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care.
Complaint comments 
1 Comment

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Comments

I have stopped using Tikona service from past 2 month, Still I am getting annoyed by tikona bill.

Please stop spamming me with bill.
Reply
Tikona Digital Networks Customer Care's response, Oct 5, 2017
Verified Support
Dear Subscriber,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your registered contact number or Tikona Service ID.

Request you to provide the required details at the earliest to look into your concern and provide prompt resolution.

Regards,
Tikona Care.
Tikona Digital Networks Customer Care's response, Oct 6, 2017
Verified Support
Dear Subscriber,

Greetings from Tikona.

We have not received your information; hence we consider this case closed from our end.

We now request you to share your detail on our official Tikona Forum - forum.tikona.in

Regards,
Tikona Care

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    Tikona Digital Networks Phone
    +91 22 6119 1700 [Non Technical Queries]
    +91 22 4062 9629 [Tech Support]
    Tikona Digital Networks Address
    'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
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