Tikona — Unethical behaviour regarding cancellation of services | |||
In dec2014 we requested tikona services by calling on their customer care number to disconnect our connection due to bad connections. Still they forced us not to cancel but we insisted on it and they agreed that our connection is cancelled. Still from Jan 2015 they started sending usual bills as i already have personally disconected all the wires on 30 Dec 2014. In april i got a call from one named Alka Mishra as Advocte ([protected]) to pay the bills, after explaining her all details she agreed once i paid these further charges i will get NOC from Tikona about cancellation of my service. but after my Payment even she is not responding and Tikona customer services number is just useless as no one attends any calls. I also have messages sent by Alka Mishra tat i should make payments. And i again fear they will play the same trick again, cause still they are sending bills. Was this information helpful? | |||
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Tikona Digital Networks customer support has been notified about the posted complaint. | |||
 5 Comments | |||
Comments
Dear Subscriber,
This is a gentle reminder to follow-up on your concern listed on Jul 12, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKJL1548 in the subject line.
Regards,
Tikona Care
This is a gentle reminder to follow-up on your concern listed on Jul 12, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKJL1548 in the subject line.
Regards,
Tikona Care
i have also received the same call from some advocate in delhi saying you will have to pay the bill and a complaint is lodged against you in delhi court. and i will have to appear in delhi civil court. and as i am from mumbai they can send someone to collect the payment if i want to settle it amicably.
being an advocate myself i told them to send me courts notice. and calls stopped. i think its a high possibility that you are being cheated by someone. now a days people working in these companies leak details to other people who use this information to extort money. you should check it properly before making any kind of payment.
being an advocate myself i told them to send me courts notice. and calls stopped. i think its a high possibility that you are being cheated by someone. now a days people working in these companies leak details to other people who use this information to extort money. you should check it properly before making any kind of payment.
i have also received the same call from some advocate in delhi saying
you will have to pay the bill and a complaint is lodged against you in
delhi court. and i will have to appear in delhi civil court.
you will have to pay the bill and a complaint is lodged against you in
delhi court. and i will have to appear in delhi civil court.
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Greetings from Tikona.
We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKJL1548 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in
Regards,
Tikona Care