Tikona — Unethical billing and harassment by tikona

 
3 Reviews
India
 Prateek Mahanti
My tikono Id is-[protected].I have called the tikono customer care and requested to stop the service in October 2015.After that i have reallocated to different location.But After that also i have got fake bills for November, December and multiple calls about the non payment of the due.If i have not at all used the service and informed you disconnection of the service one month prior then why should i provide money after that??I have called then multiple times to collect the equipment from the house but no reply from their side.

Now i am getting Multiple Phone calls, Harrasment calls and threatening from tikono and their so called unethical recovery agents.

Thanks And Regards,
Prateek Soham Mahanti

Complaint Status


[Mar 12, 2016] Tikona Digital Networks customer support has been notified about the posted complaint.
Complaint comments  2 Comments     Updated: Share0Tweet0

Comments

Dear Prateek,

Greetings from Tikona.

Please be assured that your concern listed Mar 12, 2016 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Mr. Mahanti,

Greetings from Tikona.

With regards to your concern, we confirm that your Tikona service has been terminated.

We would also like to inform you that your CPE recovery and full & final calculation of your account is in process. We will update you accordingly.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

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    Customer satisfaction rating
    55%
    Complaints
    4479
    Pending
    1932
    Resolved
    1975
    phone
    +91 22 6119 1700 [Non Technical Queries]
    +91 22 4062 9629 [Tech Support]
    location
    'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
    Tikona - Unethical billing and harassment by tikona