Tikona — Unethical billing

Address:

Maharashtra

I took a 3 months tikona connection in aug 2022 and asked the company to disconnect it after 3 days since there was no network and the speed I got was way below the promised bandwidth. Raised many complaints, they sent engineers for 15 days, tried various systems but nothing worked. I did not use their connection even for a single day and returned to my previous vendor. I asked for a refund and asked them to disconnect the service. Let alone refunding, they forcibly kept my account active and now they are sending me bills to pay. I have all the emails and call records to their customer service to disconnect my services. They sent an engineer to take off the wire too but kept the account active. This company is a big cheater, there should be a strong cheating case registered against them and they should be banned from doing any business in India.