[Resolved]  Tikona — Unethical bills sent every month, refusal to disconnect connection

Address:	560034
Website:	www.tikona.in

Respected sir/madam,

This is in regards to unethical billing practices of tikona services, bangalore. I had requested for service disconnection from tikona on 11/8/2015 as i was shifting to a different location. After informing them multiple times on customer care and sending them an email about the disconnection, they are refusing to disconnect and sending me invoices despite the fact that i had not been using it. I had also received calls from tikona customer care and they were relentlessly harassing me to continue with their connection even though i had clearly told them about disconnecting the services. There had been multiple instances where service provider had been unable to provide internet connection for days together. Although i had paid the final outstanding amount of rs 299.5 which i received from them, they are still sending me monthly invoices unecessarily. I have been harassed by some call from a lawyer for payment of fake bills amounts and threatened to file a case. My cancellation request number was 1-[protected] for tikona user id: [protected].