Tikona — Unethical Practices

Address:

Bangalore, Karnataka

Earlier this year, I disconnected my Tikona Broadband connection. A rep from Tikona came around and collected the modem the very next day. I paid my last bill and I thought that was the end of it. Soon after, I received a bill for Rs 1500 charging me for not returning the modem. I started receiving calls from Tikona where they kept insisting that I did not return the equipment and that I should pay up. This continued for months till yesterday when a Tikona rep rang me again and misrepresented himself as a lawyer and said that I would be charged in civil court and that he was ringing me to warn me. He said he was a government advocate called” Mr. Mohammad Waseem “ and was calling to warn me that I was going to be charged in civil court and that if I don’t pay within the next half hour. Every time I suggested I fight the charge, he kept creating scenarios where I would lose a lot of money and or time – things such as I would be charged 38, 679 Rs.In court fees to fight the case or that the only way I could fight it was in person in New Delhi (I am in Bangalore). He said that I don’t the option of debating the issue with tikona anymore and if I did not pay immediately my details were going to added to some sort of criminal registry. I asked again and again if I can fight this any other way and kept insisting that I pay. He insisted that I make the payment online and call him back and give him the transaction number so that he can issue a ‘letter of no objection’ (which never came) I later found out, upon checking the number that THE CALLER WAS TIKONA EMPLOYEE BY THE NAME OF SHARMA IN THE DELHI TIKONA OFFICE (WHERE THE CALL ORIGINATED FROM) .HIS PERSONAL PHONE NUMBER(THAT HE GAVE ME TO CONFIRM PAYMENT) IS: [protected]. The employee misrepresented himself and concocted an elaborate story to scare the money from me. This horrible person scared me into believing that I would undergo serious financial repercussions for fighting for myself. A dishonest company with dishonest employees.