Tikona — Unfair bill demand after disconnection (Please be aware all customers)

Address:Indore, Madhya Pradesh, 452016

My user id was [protected]. I intimated tikona for disconnection at the end september and stopped using internet after 2 or 3 days before the end of my bill cycle.I had deposited advance rental up to 7th of october. I did not internet after 5th of october. there was no dues and tikona customer care told me that because you have intimated us for disconnection and stopped using internet you will not be further charged but after 2 months tikona is asking to pay the due amount which is completely unfair. I also received a call from[protected] for bill payment. this is dishonesty after disconnection. rahul raniwala
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Tikona Digital Networks customer support has been notified about the posted complaint.
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Dear Rahul,

Greetings from Tikona.

Please be assured that your concern listed Dec 15, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Mr. Raniwala,

Greetings from Tikona.

With regards to your concern, we confirm that your Tikona service has been terminated.

Post full and final calculation, you are liable to pay outstanding amount of Rs. 175.76/- .

To make online payment follow the link: http://tikona.in/for-home/customer-support/tikona-care/quick-bill-pay/

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

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