[Resolved]  Tikona — Unknown bill

Address:New Delhi, Delhi, 110083
Website:www.tikona.in

Respected sir/mam,
Regarding my tikona internet service (Tikona user id-[protected]). I want to inform you that, i was using tikona service since last 3 years. I paid all bill on time to time. But in september 2015 problem occur that connectivity became very poor or can say no connectivity.In september we use to call on tikona consumer care daily. But they only say to resolve actually not a single technician came resolve.In october we take a new connection from mtnl.
But in november they call for us a due payment of 350rs. We also pay that. And now they calling us for payment of 500rs. We told him them that we are not now tikona user so why should pay, they say that either pay this or come in court. They threaten us by the court. Sir, i am not tikona user why should i pay and i have clear all my payments. Please solve this issue as fast as possible.
Thank you
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2021
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Complaint comments 

Comments

they were all to trouble middle class people
Dear Chetan,

Greetings from Tikona.

Please be assured that your concern listed June 8, 2016 has been noted and our team is working on addressing the same.

Regards,
Tikona Care

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tikona Digital Networks
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    5783
    Pending
    994
    Resolved
    3611
    Tikona Digital Networks Phone
    +91 22 6119 1700 [Non Technical Queries]
    +91 22 4062 9629 [Tech Support]
    Tikona Digital Networks Address
    'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
    View all Tikona Digital Networks contact information