Tikona — Unnecessary and Unauthorized Bill and Unethical/fraudulent means to communicate for it

Address:Bangalore, Karnataka

Because of the poor service provided by Tikona Broadband company I decided to terminate the connection for which the request was acknowledged and I got an email on Tuesday, 16 June, 2015 12:04 PM that the connection is terminated and the amount payable is 0. On Thursday, 6 July, 2015 10:32 AM I got a call From Adv Mukesh Sharma mob [protected] claiming to be a legal lawyer from Tikona Broadband company practicing in Delhi High Court in Chamber 24 C Block. In the call Adv Mukesh Sharma told me that a case has been registered by my name in Delhi High Court by Tikona Broadband Service for not paying last months Bill, when I told him that I have already payed the bill he said that If I wish to fight the case I have to be at Delhi high court by monday with my lawyer otherwise a fine of 35, 000rs will be levied upon me for not representing my self in front of the court. I told him that I am a Doctor and I dont have time to waste in such matters So under the pressure I paid and amount of Rs1875 to Tikona through Online payment the transaction id of which is [protected]TPC[protected]. Even when the company had sent a full and final notice with 0Rs balance the company asked their legal team to threaten me by taking the name of an Honourable court. Because of this I had to miss all my patients for the whole of that day. I have already I desire a full Refund of Rs1875 which was billed upon me by fraudulent methods.
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Tikona Digital Networks customer support has been notified about the posted complaint.
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Comments

Dear Subscriber,

Greetings from Tikona.

Please be assured that your concern listed Aug 11, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Mr. Deliwala,

Greetings from Tikona.

With regards to your concern, we confirm that your Tikona service has been terminated and the devices have been recovered from your premises.

Post full and final calculation, a refund cheque of Rs. 1501.53/- has been processed. The refund cheque will be delivered at your registered address within 25 working days.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

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