Tikona — Unnecessary bill generated even after disconnected Internet connection

Address:Chennai, Tamil Nadu, 600021
Website:www.tikona.in

I have paid my outstanding bill amount and disconnected tikona internet from my home on October 2015. All equipment were returned to them perfectly. Now they have generated bill for Rs.1500 as Termination Penalty Charges. I have been charged for terminating internet connection. They are worst internet provider where only 10 days will work in month
+1 photos
Was this information helpful?
No (0)
Yes (0)
Tikona Digital Networks customer support has been notified about the posted complaint.
Complaint comments 

Comments

Please return my previous dues.

Dear Chandramohan,

Greetings from Tikona.

Please be assured that your concern listed Jan 12, 2016 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Mr. Raj,

Greeting from Tikona.

With regards to your concern, we confirm that your Tikona service has been terminated.

We would also like to inform you that full & final calculation of your account is in process. We will update you accordingly.

For any further issues/queries, please contact us on our toll free number[protected] or you can reach us at forum.tikona.in


Regards,

Tikona Care
Hi @Tikona Care,

Is the process is done? We can i get my amount back which was paid by me as part of bill.

Thilak

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tikona Digital Networks
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    5783
    Pending
    994
    Resolved
    3611
    Tikona Digital Networks Phone
    +91 22 6119 1700 [Non Technical Queries]
    +91 22 4062 9629 [Tech Support]
    Tikona Digital Networks Address
    'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
    View all Tikona Digital Networks contact information